Terms and Conditions

We reserve the right to modify the Terms and Conditions from time to time without prior notice. Changes will take effect on the site and after such changes have been posted, your continued use of the TINKALINK website will signify your acceptance to be bound by the latest Terms and Conditions.

TINKALINK offers products for sale that are in stock and available for dispatch from our warehouse. If for any reason your order cannot be fulfilled owing to lack of stock, you will be advised by email. We reserve the right to refuse orders where the product information, price or product promotion has been incorrectly published. All prices include VAT and are subject to change without prior notice. We have endeavoured to ensure that the colours of our products appearing on our website are as close to the actual colour of the product. Please be aware that the actual colours you see will depend on your computer monitor, and therefore, we are unable to guarantee the exact colour of the product on delivery.

We accept all major debit and credit cards throughout the WorldPay payment gateway. You can also choose to pay with PayPal. When selecting this option at checkout, you will be directed to the PayPal site to ‘Log In’ and review the amount shown before clicking ‘Pay Now’. Once this transaction is complete, you will then return to TINKALINK . Payment will be debited as soon as you check out form PayPal or WorldPay . You confirm that the credit/debit card that is being used is yours or that you have been specifically authorised by the owner of the credit/debit card to use it. All credit/debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to TINKALINK , we will not be liable for any delay or non-delivery.

We take reasonable care to make our Site secure. All credit/debit card transactions on this site are processed using Worldpay, a secure online payment gateway that encrypts your card details in a secure host environment, or PayPal.

To help ensure that your shopping experience is safe, simple, and secure, TINKALINK uses Secure Socket Layer (SSL) technology.

Furthermore, we take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Site.

We aim to dispatch goods within the estimated times via Royal Mail, however delays are occasionally inevitable due to unforeseen factors. We shall be under no liability for any delay or failure to delivery the products within estimated times. TINKALINK are not responsible for any delays caused by destination, customs clearance processes.

Goods are faulty if they are received damaged. Items that are damaged as a result of normal wear and tear are not considered to be faulty. If you consider an item to be faulty please contact us at info@tinkalink.com and we will arrange a replacement. Postage will be refunded for the return of faulty items. If the same item is not available, you are entitled to a full refund.

By using the TINKALINK site, you are acknowledging and agree that all copyright, trademarks and all other intellectual property rights and all materials and/or content made available as part of your use of this website shall remain at all times vested in us. You are permitted to use this material only as expressly authorised by us. All rights on this website are owned by TINKALINK Limited. The website is for personal and non commercial use only, any attempt to copy, store or share content and information for commercial purposes is strongly prohibited. All the content on the website including illustrations, videos and all graphic design are subject to trademark and copyright and other intellectual property rights held by TINKALINK Ltd.

By posting you agree to be solely responsible for the content of all information you contribute. You also grant to TINKALINK a right to use any content you provide for its own purposes including republication in any form or media. Comments may be moderated and may take up to 72 hours to be displayed but TINKALINK does not commit to checking all content and will not be liable for third party posts. If you have a complaint about any posts please email info@tinkalink.com. TINKALINK reserves the right at its sole discretion not to publish or to remove any comment including those that it believes may be unlawful, defamatory, racist or libellous, incite hatred or violence, detrimental to people, institutions, religions or to people’s privacy, which may cause harm to minors, is detrimental to the trade marks, patents and copyrighted content, contains personal data, improperly uses the medium for promoting and advertising businesses. This site is available to the public, information you consider confidential should not be posted to this site.

TINKALINK values their customers and respects their privacy. Any information we collect about you is held with the utmost care and security. TINKALINK Ltd may change this policy from time to time by updating this page.

TINKALINK do not store any of your credit / debit card details.

You will be asked to register if you would like to use some of the services and features that we offer on our website. In order to register you will need to provide details including your name, telephone number, home address, email address and age for competitions and newsletters. When a purchase is made on our site, we will also ask for delivery address, and payment method details. We may obtain information about your usage of our website to help us develop and improve it further.

TINKALINK will not disclose any of your information to any third parties. Your data will enable us to fulfil your order, to notify you about important functionality changes, as well as to improve the website and our services to you.

In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud.

All email messages and email newsletters will contain information on how to unsubscribe.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place procedures to safeguard and secure the information we collect online.

We also use Secure Socket Layer (SSL) technology to protect your data. Click on the padlock at the top of your browser, to find more information on the SSL digital certificate registration.

You will also notice that when you look at the location (URL) field at the top of the browser you will see it begin with ‘https:’ instead of the normal ‘http:’. This means that you are in a secure mode.

A cookie is a very small text file which are stored on the device you use when you visit the TINKALINK website. Cookies allow us to help us identify your computer so we can tailor your user experience.