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Both the Tinkalink name and logo are protected as registered trademarks | Company No: 9856499 Designed by Pixelated Orange
You will receive an automated email confirmation as soon as your order has been processed. Items will be dispatched within 24 hours of the order being placed. Delivery may occasionally take up to 5 working days and there may be a slight delay during exceptionally busy periods such as Christmas.
FREE DELIVERY ON ALL ORDERS
GUARANTEED NEXT DAY DELIVERY (Before 1pm the following day): £7.50
Once your order has been dispatched you will receive an automated email outlining and confirming your order. Should you wish to get in contact about the status of your order please email firstname.lastname@example.org
We really hope you love every TINKALINK purchase you make! However, if you decide you wish to return an item, you can do so within 14 days of receipt. Please ensure that it is unopened, unused and in its original condition. We reserve the right to refuse an exchange or refund if items are non-saleable.
Please note items purchased online or from Christmas Fairs & Pop Ups from Monday 30th October 2016 can be returned up until Monday 9th January 2017.
Returns should be sent to the address below and should include your name and order number. Please be aware that the cost of returning the item is the responsibility of the customer, so we suggest you obtain proof of postage in case your return gets lost.
Please return products to: TINKALINK LTD
17 Wendell Road,
London W12 9RS
If you wish to return a product after the 14 day period, please email email@example.com
Under the Consumer Protection (Distance Selling Regulations) 2000, you have the right to cancel your order within seven working days of the date of receiving the goods. To cancel, you must inform us by emailing firstname.lastname@example.org. Goods should be returned unopened and in their original condition to TINKALINK as soon as possible.
Please be aware that the cost of returning the item is the responsibility of the customer, so we suggest you obtain proof of postage in case your return gets lost.
Our protective cases comprise of:
We accept all major debit and credit cards throughout the WorldPay payment gateway. You can also choose to pay with PayPal. When selecting this option at checkout, you will be directed to the PayPal site to ‘Log In’ and review the amount shown before clicking ‘Pay Now’. Once this transaction is complete, you will then return to TINKALINK . Payment will be debited as soon as you check out form PayPal or WorldPay . You confirm that the credit/debit card that is being used is yours or that you have been specifically authorised by the owner of the credit/debit card to use it. All credit/debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to TINKALINK , we will not be liable for any delay or non-delivery.
We take reasonable care to make our Site secure. All credit/debit card transactions on this site are processed using Worldpay, a secure online payment gateway that encrypts your card details in a secure host environment, or PayPal.
To help ensure that your shopping experience is safe, simple, and secure, TINKALINK uses Secure Socket Layer (SSL) technology.
Furthermore, we take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Site.
TINKALINK do not store any of your credit / debit card details.
What information do we collect?
You will be asked to register if you would like to use some of the services and features that we offer on our website. In order to register you will need to provide details including your name, telephone number, home address, email address and age for competitions and newsletters. When a purchase is made on our site, we will also ask for delivery address, and payment method details. We may obtain information about your usage of our website to help us develop and improve it further.
TINKALINK will not disclose any of your information to any third parties. Your data will enable us to fulfil your order, to notify you about important functionality changes, as well as to improve the website and our services to you.
In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud.
All email messages and email newsletters will contain information on how to unsubscribe.
We also use Secure Socket Layer (SSL) technology to protect your data. Click on the padlock at the top of your browser, to find more information on the SSL digital certificate registration.
You will also notice that when you look at the location (URL) field at the top of the browser you will see it begin with ‘https:’ instead of the normal ‘http:’. This means that you are in a secure mode.
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